Questions? No problem.

Frequently Asked Questions

01
How do my employees clock in or out?
Your employee installs an app to their personal or company smartphone. The app has a button to clock in, clock out or take a break. The data is transferred to your online Staffometer account.
02
How do I invite employees to download the app?
After you register your account you will add each of your employees. As each employee is added they are sent an email from Staffometer which gives them instructions on how to download and use the employee app.
03
How do I view times worked and GPS locations?
To view time sheets and GPS locations simply log in to your Staffometer account from any web browser. You can log in from any smartphone, tablet or computer’s web browser.
04
Are GPS locations tracked at all times?
No. GPS locations are only tracked when the employee is clocked in. The employee cannot be tracked while they are not clocked in or are on break.

05
Can I export my reports to Quickbooks or other apps?
Yes, you can export any of the reports to CSV, Excel, PDF or text format for sharing or importing into any other program.

06
How are times calculated?
By Minute - The minute option has no rounding rule. The wage calculation is based on number of minutes an employee worked * hourly rate. For example: If an employee has worked for 8.16 hours and the hourly rate is $20, then the paid amount will be $165.4.

By Quarter - The quarter option applies a rounding rule for timekeeping. The wage calculation applies up rounding of time, the work minutes of an employee will be rounded to the nearest quarter. If an employee works for 8.01 hours, the calculation applies the up-rounding rule. The employee will be for paid for 8.25 hours instead of 8 hours or 8.01 hours. For example: If an employee work for 8.26 hours, he or she will be paid for 8.50 hours.

By Half-Hour - The half-hourly option rounds up the work hours to the nearest half-hour. If an employee works for 8.01 hours, the calculation applies the up-rounding rule. The employee will be for paid for 8.50 hours instead of 8 hours or 8.01 hours.

By Hour - The hourly option rounds up the work hours to the next hour. If an employee works for 8.01 hours, the calculation applies up-rounding rule. The employee will be for paid for 9 hours instead of 8 hours or 8.01 hours.

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Staffometer employee time-tracking app.